Mission
To create a long-term relationship with each client, by providing products of high standards in quality and maintaining excellent customer service. We shall promote family oriented values within staff and customers and achieve respect within our community for being fair and helpful.
Values
Our goal is to support and achieve our vision, through the cultivation of right behaviour, right action and fair practices.
Respect for People
- • Show honesty, humility, respect and dignity in everything we do.
- • Accept differences of race, culture, language and belief amongst our partners and find unity within that diversity.
- • Develop in the workplace the potential of all our people.
Challenge with Passion
- • We will look for new ways of doing things better for our customers.
- • We will make continuous improvement a way of life.
- • We will accept change and manage that change.
- • We will provide opportunities to utilize our skills, abilities and ideas responsibly.
Performance Excellence
- • We will use information and knowledge effectively to achieve performance excellence and to create a "Customer First" culture.
- • We will set clear and focused goals in whatever tasks we undertake.
- • We will be aware of people's development potential.
- • We will create unity within diversity through teamwork.
- • We will measure customer satisfaction continuously by listening to the voice of the customer.
- • We will bring the same quality to our work as TMC brings to the product we sell.
- • We will look at our resources through the eyes of efficiency and a waste free environment.
